Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carmen B Vega

Carmen B Vega

July 24, 2026

5  out of  5
rating by Carmen B Vega
"Mr. Jefferey Frias, answered my call we said our greetings and I explained my situation, that I was looking for Home Insurance, he said Don't Worry, I'm here to help you, hearing those words I became more calm, I felt like I was going to have panic attack & I explained and he took all the information giving me a quote that I was satisfied, I told I have to go to the bank and make deposit. I came home an d immediately called Mr. Frias and from there on he told all the information. Did the 1st payment Mr. Frais explained everything to from A to Z. I'm very happy I called StateFarm and that he answered my call. I'm so GRATEFUL that he was very Helpful & Patient, Professional.
Thank You, Mr. Jefferey Frias, I have New Home Insurance
From, S. Esparragoza DeBulos & C. Vega
10 ++++ STARS"
We responded:
"Thank you, Carmen, for sharing your experience! I'm really glad we were able to assist you with your insurance needs and make the process smooth and reassuring. It's wonderful to know you felt supported and informed every step of the way. We appreciate your trust in us. Feel free to reach out if you need anything else!"
Profile photo of Ze Lin

Ze Lin

July 24, 2026

5  out of  5
rating by Ze Lin
"Best customer service ! Great help"
We responded:
"Thank you for the 5 stars! I'm happy to hear you had a great experience with our customer service. We're here to help whenever you need us!"
Profile photo of Ronny Tricot

Ronny Tricot

July 24, 2026

5  out of  5
rating by Ronny Tricot
"I Had the pleasure to work with Lucia. She was great very responsible and she helped me to get the best quote."
Profile photo of Ally R

Ally R

July 23, 2026

5  out of  5
rating by Ally R
"Working with this agency has been phenomenal. Thank you Marlene for making sure I understand all my coverages and how important it is to have life insurance for my family."
Profile photo of Alga Musa

Alga Musa

July 23, 2026

1  out of  5
rating by Alga Musa
"Do not get your insurance from this place I repeat do not get your insurance from this place. This place is a scam. They were charging me 627 for full coverage while I change my insurance to Allstate for 400 full coverage. At the end of getting my refund, they sent me a check for $240. Do not get your insurance at this place. Please look around horrible people."
We responded:
"Thank you for sharing your experience, Alga. I'm sorry to hear about your dissatisfaction with our office. I would like to understand more about your situation and see how we can address your concerns. Please reach out to us directly so we can discuss this further."
Profile photo of Victoria L

Victoria L

July 14, 2026

5  out of  5
rating by Victoria L
"Lucia was amazing! It took as little as five minutes and she solved all my issues and answered all my question. Thank you"
We responded:
"Thank you, Victoria! I'm so happy to hear that Lucia was able to assist you quickly and effectively. We always aim to provide efficient and helpful service. Let us know if we can help with anything else!"
Profile photo of Jacob Chen

Jacob Chen

July 2, 2026

5  out of  5
rating by Jacob Chen
"Andy very helpful 👏"
We responded:
"Jacob, thank you for taking the time to leave us a review! I'm glad Andy was able to help you out. We're always here if you need anything else!"
Profile photo of Anabel

Anabel

June 22, 2026

5  out of  5
rating by Anabel
"Raul gave the best price, he explained all the coverages, he was very patient and answered all my questions. I highly recommend him. I loved him !!!!"
We responded:
"Thank you, Anabel! I'm glad Raul was able to provide you with a great experience and help you understand your coverages. We appreciate your recommendation and are happy to have you with us. Feel free to reach out if you need anything else!"
Profile photo of Nena Popovic

Nena Popovic

June 10, 2026

5  out of  5
rating by Nena Popovic
"My experience with the staff at Sammy Martinez office was very good. I got the renters insurance quote quickly and the agent walked me through the coverage options. They were very quick to respond to my questions. Overall, I would highly recommend this insurance agent."
We responded:
"Hey, Nena! Thank you for your thoughtful review. I'm so glad you had a positive experience with our office and that we could help you get your renter's coverage set up quickly. Taking the time to walk through options and respond promptly to questions is important to us. We truly appreciate your recommendation and look forward to being here whenever you need us."
Profile photo of D A

D A

June 9, 2026

5  out of  5
rating by D A
"After 2 years my issue was resolved. It's a matter of getting the right employee that actually cares about their customer and works to make things right. It takes empathy, courage and hard work, but it pays dividends in loyalty. I was ready to leave this State Farm agent, but now I'm a loyal customer.
Below was the issues I was having...

Unfortunately, so far I'm unimpressed with this agent. I switched from another agent because they dropped the ball. So far with Sammy Martinez's agency it hasn't been too good. They lost one of the papers that I brought in to sign. Then they found it after a hassle.
Now I asked them a question that they said they were going to get back to me and they never did. I have to follow up with them way too often. It makes me question if they're giving me the right advice or whatever makes them the most commission?
I hope to change my rating because I don't want to look for another agency or insurance company.
On a bright note, they are very nice. But that won't get them far if they keep disappointing me."
We responded:
"We’re sorry to hear that you’re unhappy about the service received. Unfortunately, we are unable to find you in our system as either a current or former policyholder. We’d love to learn more so we can resolve any issues. Please call our office at your earliest convenience so we can look into this. "
Profile photo of Nino Green

Nino Green

May 27, 2026

5  out of  5
rating by Nino Green
"Andy was super helpful, called me promptly, answered all the questions, super respectful and knowledgeable. Highly recommend this agent and the insurance as well."
We responded:
"Thank you, Nino! I'm happy to hear that you received prompt and respectful service. We always aim to provide knowledgeable assistance. Your recommendation means a lot to us. Feel free to reach out if you need anything else!"
Profile photo of Ayna Narova

Ayna Narova

May 20, 2026

5  out of  5
rating by Ayna Narova
"I had a great experience working with Rano today for my insurance. She made the whole process very easy, smooth, and stress free. Rano was very helpful, professional, and answered all my questions clearly. Thank you so much for your excellent service and support. Highly recommend!"
We responded:
"Thank you, Ayna! I'm happy to hear that your experience was easy and stress-free. We strive to provide clear and professional service, and it's wonderful to know we delivered on that. We appreciate your recommendation and support! Let us know if we can help with anything else!"
Profile photo of Nabamita Kanjilal

Nabamita Kanjilal

April 24, 2026

5  out of  5
rating by Nabamita Kanjilal
"Aaron Zhou was awesome, he answered all my questions promptly and got all my paperwork completed in a timely manner w no issues!"
We responded:
"Thank you, Nabamita, for your wonderful feedback! I'm glad to know you received prompt and efficient service. Our team is dedicated to making your experience smooth and hassle-free. If you have any more questions or need assistance, feel free to reach out anytime!"
Profile photo of Stas Nazar

Stas Nazar

April 21, 2026

5  out of  5
rating by Stas Nazar
"Thank you for your work and responsiveness. It is a pleasure to work with you—much more so than with your competitors."
We responded:
"Thank you, Stas! I'm happy to hear that you find working with us a pleasure. Your feedback means a lot, and we're committed to maintaining the level of service you appreciate. Let us know if there's anything else we can do for you!"
Profile photo of Maribel Vasquez

Maribel Vasquez

April 2, 2026

5  out of  5
rating by Maribel Vasquez
"I love the team at the Sammy Martinez office!! Lucia Finizio is the agent I work with. Lucia is extremely helpful, knowledgeable and responsive. I can always count on her support and guidance when it comes to my policy questions. Thank you Lucia, for being such a reliable resource and consistently making the process easier."
We responded:
"Thank you, Maribel! I'm so happy to hear about your positive experience with Lucia and our team. It's wonderful to know that Lucia's support and expertise have been valuable to you. We appreciate your trust and are here whenever you need assistance. Thanks for choosing us!"
Profile photo of Artie Singh

Artie Singh

March 31, 2026

5  out of  5
rating by Artie Singh
"Aaron Zhao is professional, knowledgeable and always responsive to our office. Great doing business with this team!"
We responded:
"Thank you, Artie! I'm glad to know that our team's professionalism and responsiveness have positively impacted your experience. We appreciate your business and are here whenever you need us. Let us know if there's anything else we can assist you with!"
Profile photo of Ben Fuchs

Ben Fuchs

March 27, 2026

5  out of  5
rating by Ben Fuchs
"Andy is very knowledgeable & great customer service 🔥"
We responded:
"Thank you, Ben! I'm glad you experienced excellent service and expertise. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Profile photo of Redon Fullqeti

Redon Fullqeti

March 20, 2026

5  out of  5
rating by Redon Fullqeti
"I've been with Sammy's office for my vehicles for over 8 years and it's been smooth and efficient dealing with everyone in that office every time. Especially Lucia Finizio, she's knowledge, helpful and very patient each time I've reached out with questions about my policies."
We responded:
"Thank you, Shaban, for your wonderful feedback! I'm happy to hear that your experience with our office has been smooth and efficient over the years. Lucia is indeed a valuable part of our team, and I'm glad she's been able to assist you with patience and knowledge. If you ever have more questions or need assistance, feel free to reach out!"
Profile photo of Crystal Solis

Crystal Solis

March 13, 2026

2  out of  5
rating by Crystal Solis
"I came 3 times to this location for a photo inspection and its already 2 times that part of my coverage gets suspended due them not submitting my documents."
We responded:
"Crystal, thank you for sharing your experience. I'm genuinely sorry to hear about the repeated issues with your photo inspection and coverage. I understand how frustrating this must be, and I want to ensure we address this promptly. Please reach out to our office directly so we can resolve this matter and prevent it from happening again. Your satisfaction is important to us."
Profile photo of Angela Rendon

Angela Rendon

January 22, 2026

5  out of  5
rating by Angela Rendon
"Great service and he cleared all my questions! Keep it up with the great work"
We responded:
"Angela, thank you for your wonderful feedback! I'm happy to know that all your questions were addressed and that you're satisfied with the service. We’re committed to maintaining this level of service. Let us know if there's anything else we can assist you with!"
Profile photo of Subrata Kanjilal

Subrata Kanjilal

January 20, 2026

5  out of  5
rating by Subrata Kanjilal
"Mike was very helpful, completed work within 10 minutes."
We responded:
"Thank you, Subrata! I'm happy to hear that Mike was able to assist you so efficiently. We always aim to provide quick and helpful service. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Daniel Munno

Daniel Munno

January 19, 2026

5  out of  5
rating by Daniel Munno
"Very helpful and extremely professional will definitely look forward to working with her in the future"
We responded:
"Thank you, Daniel! I'm happy to know you found our service helpful and professional. We look forward to assisting you with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Profile photo of Dan Woo

Dan Woo

January 5, 2026

5  out of  5
rating by Dan Woo
"Aaron was straightforward and provided me with a no hassle quote. While I was only looking for auto coverage, his knowledge of insurance products was actually really impressive. I'm looking forward to bundling with him in the future."
We responded:
"Thank you for your review, Dan! I'm happy to hear that Aaron made the process easy and informative for you. It's great to know you're considering bundling with us in the future. If you have any questions or need further assistance, feel free to reach out anytime!"
Profile photo of Chris Stabile

Chris Stabile

December 31, 2025

5  out of  5
rating by Chris Stabile
"Your Personnel are Second To None!!!
Even Aaron, Kristen, and Marlene!!!
Thank-You Ladies & Gentlemen for Providing Such GREAT Service!!!
Have a Blessed New Year!!!

Amen."
We responded:
"Chris, thank you for your enthusiastic review! I'm so happy to hear that Aaron, Kristen, and Marlene provided you with exceptional service. Wishing you a blessed New Year as well! Let us know if there's anything else we can assist you with."
Profile photo of 周海洋

周海洋

November 14, 2025

5  out of  5
rating by 周海洋
"谢谢ANDY LAU,他很好很耐心。"
We responded:
"Thank you, Zhou Haiyang! We're delighted to hear your positive feedback about Andy Lau. His patience and service spirit are a source of pride for our team. We're always happy to assist you!"